TSF were the first company to undertake remote capacity assessments in 2017, and have completed many with clients ranging in age from 15 to 109, with conditions including Cerebral Palsy, brain injury, schizoaffective disorder,dementia, stroke and depression, and those who are deaf, blind and non-verbal.
Whilst assessments via video link is now the default, when able to do so, we will also complete face to face assessments, as necessary. And if, for whatever reason, an initial assessment by video link is unsuccessful, we will include a subsequent face to face assessment for a reduced additional fee.
We have established a number of proprietary processes that enable us to identify the threshold of understanding and associated question set for every decision we assess. And we have our own unique Quality Monitoring team whose sole purpose is to ensure our assessments and outcomes are of the highest quality, producing the most robust reports in the industry which stand up to legal challenge.
We are acutely aware that the assessment process can appear confusing and that you want the process to be as simple as possible. That’s why we have a team of dedicated Client Liaison Officers who will see your case through from start to finish, and who will arrange an assessment directly with the client or care home.
To find out more about how we can help you please contact us.