I have been a Client Liaison Officer for TSF Consultants since November 2020.
Since working for TSF, my learning experience vastly improved my knowledge around Mental Capacity. The Client Liaison role involves guiding clients from the initial enquiry through to delivery of an assessment report. We arrange appointments, answer questions, keep our clients up to date on the progress of their assessments and help resolve any problems should they arise. Offering a service as smooth as possible from start to finish.
I have over 10 years experience in administrative roles, but this is by far the most varied and interesting. Identifying and understanding the needs of the client is always the priority. It is lovely to work within a team that is so passionate.